Compliance Privacy Policy
Faithful Servants Care
Effective Date: 05/01/2025
At Faithful Servants Care, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to maintaining the confidentiality of our clients and complying with all applicable privacy laws and regulations.
1. Information We Collect
When you register with Faithful Servants Care, we may collect the following types of information:
· Full name
· Date of birth
· Home address
· Phone number and email address
· Emergency contact information
· Health-related details necessary for care planning
· Service preferences and scheduling information
· Insurance and billing information (if applicable)
2. How We Use Your Information
We use the information you provide to:
· Deliver appropriate and personalized in-home care services
· Communicate with you regarding appointments, changes, or emergencies
· Coordinate care with qualified caregivers
· Fulfill legal and regulatory reporting obligations
3. Information Sharing and Disclosure
We may share your information with:
· Our licensed caregivers and office staff involved in your care
· Emergency responders when necessary
· Government agencies if required by law
· Insurance or billing entities as necessary for payment processing
· We do not sell or rent your personal information to third parties.
4. How We Protect Your Information
Faithful Servants Care uses secure systems and procedures to protect your information, including:
· Secure digital storage and encrypted communications
· Employee confidentiality training and agreements
· Restricted access to client records
· Routine audits of our data handling practice
5. Your Privacy Rights
As a client, you have the right to:
· Access and review your personal information
· Request corrections to inaccurate or outdated information
· Withdraw or modify your consent for information sharing (subject to legal and care-related limitations)
· File a complaint regarding misuse of your personal data
· To exercise these rights, please contact our office using the information below.
6. Updates to This Policy
We may revise this Privacy Policy as needed. When updates occur, we will notify you through email, mail, or in person. The latest version will always be accessible on our website or available upon request.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Faithful Servants Care
Phone: (252) 606-4349
Email: Joy@FaithfulServantsCare.com
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